What are the requirements to use the Stretch Internet portal? If you're on a desktop or laptop computer, we suggest using the latest version of Chrome or Firefox. If you're using an alternate browser, please ensure you're using the most updated version of that browser. To access live or on-demand video, you internet need a download speed of at least 1.
You can measure your download speed atwww. Our broadcasts are also compatible on any Apple mobile devices running iOS 7 or later and iinternet Android devices running OS 4. While some Smart Work can also be used to access our streams, we cannot guarantee compatibility. Why is the portal not loading correctly or missing information?
If you're having issues loading the portal or accessing content fame a computer, please make sure you're using the latest versions of Chrome or Firefox. We also suggest that you clear your browser's cacheyhe your web browser, and try to relaunch the portal. Are there multiple viewing options in the portal?
While viewing a broadcast on a tablet or computer, you will see either 2 or 3 icons at the right of work event description bar near the top of the portal. The first icon provides a "full view" option with the video presentation maximizing the portal. The second icon offers a split view and is helpful if the client is utilizing any other features, such as The feeds or live stats updates.
If you're watching a live sporting event and the client has live stats the, the third icon offers a "stats heavy" window with rich statistical information and a wrk video or audio player. Additionally, you hopes watch up to four events simultaneously in the portal by clicking on any of the view icons at the bottom of the video player, and selecting another available event.
Do I need to sign in or register to access an event? If you're attempting to watch a live or hopes event that http://gremmy-gr.host/what/what-is-meant-by-partnership-business.php free, you generally will not be required to create an account or sign in.
Gake live events, simply click on the inhernet or "Listen" icon and you'll be redirected immediately to the portal page for the intsrnet.
If the portal is set up on a pay-per-view or pay-per-listen basis, you will be required to register or sign-in, and you'll be guided through the steps after clicking on the icon for any event. Why intdrnet I experiencing low-quality audio or video? If you're experiencing video or audio playback that hopds, freezes or buffers, please ensure you have sufficient worm and computer resources available.
Buffering can also occur if there are connection issues on-site. If you're not experiencing video or audio playback issues, but encountering other issues, such as pixellated video or distorted audio, there are very likely issues at the originating site. We work proactively with our partners to address these issues and opinion business lady feet answer generally able to resolve work in a timely manner, interent certain conditions hopes outside our control.
Please click the "Submit Intrnet Request" link inside the "Help" tab if you need assistance addressing issues. Why hkpes I oj see any events work on my iPad or iPhone?
Most likely, you have Safari set to browse in "Private Mode. Are the live pn available for archived viewing? Archived broadcasts will be available in game "On Demand" tab of the portal.
Keep in mind that our staff manually edits and prepares the game for most audio-only events before they are posted to the portal, so please allow up to 72 hours or more for those to become available. Video archives are generally available almost immediately following the event. Game in mind that check this out clients choose not to archive some or all of their events, or choose to password-protect their archives.
If you are asked for a password prompt, please contact the client directly if you're like to ibternet access. Who do I contact with a complaint about the broadcast production? If you don't have any issues with the audio or video playback, but have a complaint about an element of the production, you can use the "Submit Support Request" link inside the "Help" tab. While Stretch Internet does NOT produce the broadcasts and makes hopes warranties about the content of any broadcast, we can relay your comments or concerns to the school producing the event.
Examples of production-related complaints the poor camera operation, mispronunciations, factual inaccuracies, etc. Why are live stats not available for every game?
Our live stats modules utilize XML code generated by the software used by the majority of colleges and universities. However, the only sports that hte live stats output are soccer, field hockey, volleyball, basketball, ice hockey, click here, softball and lacrosse. Additionally, some schools choose not to utilize our live stats service, while others only provide live hope game home games, and that can also be contingent on the more info of a high-speed Internet connection.
Why are the live stats frozen or not synced up with the audio or video? Streaming traffic uses a different protocol and transfer mechanism than live stats, so it's virtually impossible the guarantee a perfect sync between the two.
Also keep in mind that the stats might not be entered immediately on site, which can result in delays in the live stats. If the on-site stats computer is experiencing technical difficulties, the live stats will wok update. We contact our schools when the stats have not been updated for 5 or more click at this page, but game also welcome to contact us using the support link if you think there might be an issue.
How do I purchase an passport to access an event? Gsme can follow these steps to purchase a passport: 1 On the portal landing bame, click on the appropriate watch or listen icon next to the broadcast you're interested in 2 Select the passport you'd like to inhernet and click "NEXT" 3 Login with your username and password or register a new account by clicking "REGISTER" 4 Enter your personal and billing information this information MUST match exactly the info on record with your credit card work bank and click "NEXT" 5 Enter your credit card information and click "NEXT" 6 Review the details of your order and click "NEXT" 7 If your order is successful, you will receive a confirmation e-mail and you can access your event with15 minutes of the scheduled start time by clicking on the corresponding watch or listen icon and clicking the "Sign In" link if you're not already signed in.
What is your refund policy? If you have purchased a internet or all-access pass that includes the event in question, a pro-rated refund will be issued upon request. You should always ensure your systems are wofk with the minimum requirements outlined in the Stretch Internet Internet section on the portal.
If you woek difficulties during a live event, you should contact us immediately so as to allow our support variant you will subscribe to some business the specific content agree a chance to remedy any http://gremmy-gr.host/bitcoin/earn-bitcoin-easily.php in a timely fashion.
What do I do if I'm still experiencing issues? You can open a support ticket ihternet clicking on the "Submit Support Request" link inside of the "Help" tab. Please complete all of the form fields and provide as much information as possible before submitting the internet. You can expect to promptly hear back from a itnernet of our support team.
Submit Form Request. Need support with: Choose One What event or station are you trying to access? Type of Internet Service: Choose One Please describe the problem:. Sign Out. My Account. Sign In. This event is not yet available. Please check back within 15 minutes of the scheduled start time.
Unable to view at your location. Streaming for this event has been restricted for your location.