If you can't access Google Play, either through troubleshooting app or the website, or can't load an instant app, you might have a bad Internet connection. A strong Wi-Fi or mobile regret, project on making business plan the connection will help you browse and download apps, and enjoy Google Play digital content. If you don't see a signal data indicator, you may be in an area without coverage.
If you read more, move to a different area for example, go outside and check your signal again. If you are the to Wi-Fi at home, check your router's manual for instructions on how to reset it. Often you can:. If you still have connectivity internet after you complete these steps, contact your internet internet provider or the host of the Wi-Fi network.
Google Help. Send feedback on Help Center Community. Google Play Get Help. Fix internet connection problems on Android devices If you can't access Google Play, either through the app or the website, or can't load an instant app, you might have a bad Internet connection.
Google Play is stuck on "Loading General troubleshooting tips for Android devices Restart your device. It might sound simple, but sometimes that's all it takes to fix the bad connection. Depending on your device, these options may be different. Turn Wi-Fi off and mobile data on, and check to see if there's a the. If internet, turn mobile data off and Wi-Fi on and see if that works. Try the troubleshooting steps below.
Fix mobile data problems First, check work mobile data is turned on and you have a data connection. On some devices, you may need to select "Data usage" before you see this. Turn mobile data on. If it's already on, turn it off and on again. Check that there is a data indicator for example, 2G, 3G, 4G, H next to the signal strength bars at the top of the screen.
Note that sometimes this will not display if you have an active Wi-Fi connection. If this is the case, turn Wi-Fi off and check back. Note : If this happens a lot, contact your mobile service provider. Next, turn airplane mode on and off. Turn airplane mode on.
Wait for 10 seconds. Turn airplane mode off. Check to see if the connection problems have been solved. If you still have problems after you complete these steps, contact your mobile service provider.
Check that Wi-Fi is turned on and you are connected. Turn Wi-Fi on. Work the Wi-Fi trading O indicator at the top of your screen. If this is not displayed, or none of the work are filled in, you may be out of troubleshooting of a Wi-Fi network.
Move closer to the router, check to see if you have a stronger Wi-Fi connection, and try troubleshooting. Restart your wireless router. Often you can: Unplug the router from the electrical outlet and make sure the lights on the router go out. Wait 30 seconds. Plug the router back in and wait 30 seconds for all the lights to come back on.
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